Friday, 15 March 2019

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5 New Job Opportunities at CRDB Bank Plc | Deadline: 01st April, 2019

Background
Our client, CRDB Bank Plc is the largest, wholly owned private universal commercial bank in Tanzania. The Bank established in 1996 because of the Tanzanian Government’s privatisation of state owned firms. The major shareholders of the Bank are DANIDA, the International Finance Corporation, and Pension Funds and individual Tanzanians. CRDB Bank has over the years, grown to become the most innovative, first choice and trusted bank in the country. CRDB Bank offers a comprehensive range of Corporate, Retail (SME), Treasury, and Microfinance services. CRDB Bank Plc would like to recruit dynamic and visionary Tanzanians to fill in two executive positions. The applicants must be of outstanding integrity and creativity with a good track record of initiating change and capable of interacting with diverse groups of people. 

Head of Marketing (Ref No. CRDB/HM/03 – 19)
Job Purpose:
Reporting to the Director of Marketing and Customer Service, the Head
of Marketing will be responsible for enhancing the bank’s corporate
brand and increasing the utilization of the bank’s delivery channels,
products and services.
Key Duties and Responsibilities:
• Embedding, enhancing and encouraging the development of a creative culture whilst ensuring compliance with the bank’s goals;
• Managing and reviewing the bank’s branding materials including communication, promotional and advertisement materials and ensuring that the bank’s trademarks are always executed in compliance with the bank’s approved look and feel as per the corporate integrity manual;
• Managing internal and external communication, corporate social investment and sponsorship activities to ensure their productivity is in line with the departmental and bank strategy;
• Managing the design and execution of marketing and promotional activities, marketing plans for new and existing products/services and supporting the bank’s sales functions in achieving their business targets;
• Liaising and/or lobbying key stakeholders such as clients, government institutions/officials, regulators and other financial institutions to ensure that the bank’s interests are represented and safeguarded accurately;
• Ensuring all departmental policies, procedures, manuals, and circulars are current and aligned with the current bank strategy and statutory requirements; and
• Developing, implementing and monitoring the department’s annual plan, budget and key performance indicators aimed at achieving the departmental and the bank strategy.
Key Qualifications and Experience:
• A Bachelor’s degree in Marketing, Business Administration, Communications studies or a related area and relevant qualification from a recognized university;
• A Master’s degree in Marketing, Master in International Trade, MBA(Marketing) or a related area and relevant qualification from a recognized university will be an added advantage;
• A minimum of eight years relevant working experience, of which five should be at a managerial level;
• Must have thorough knowledge and experience in the marketing functions;
• Must have sales management skills; and
• Must demonstrate good customer service management skills.
Head of Compliance and Governance (Ref No. CRDB/HCG/03 – 19)
Job Purpose:
Reporting to the Director of Risk and Compliance, the Head of Compliance and Governance will be responsible for ensuring that the bank is compliant with all banking laws, regulations, AML/CTF, sanction risk governance, and internal policies and procedures.
Key Duties and Responsibilities:
• Contributing to the development of the departmental strategy on potential improvements for compliance and governance;
• Ensuring sound financial and internal controls, procedures and systems for monitoring money laundering transactions as per regulatory requirements;
• Ensuring that risk owners are operating within the board’s approved risk appetite and controls, and escalate any noted breaches to risk committees through timely and accurately prepared risk management and ALCO reports;
• Conducting compliance reviews for all internal processes and controls and improving the effectiveness of compliance by conducting trainings and communicating all compliance issues to staff; and
• Developing, implementing and monitoring the business unit’s annual plan, budget and key performance indicators aimed at achieving the departmental strategy.

Key Qualifications and Experience:
• A Bachelor’s degree in Banking, Economics, Laws, Finance, Mathematics, Actuarial Science or a related area and relevant qualification from a recognized university;
• A Master’s degree in Banking, Economics, Laws, Finance, Mathematics, Actuarial Science or related field from a recognized university and/or post graduate qualification in banking will be an added advantage;
• Risk and Compliance Certification (Preferably ERM);
• A minimum of eight years relevant working experience, of which five should be at a managerial level;
• Thorough knowledge of banking compliance functions and enterprise risk management;
• Working knowledge of the Bank of Tanzania’s risk management guidelines and regulatory requirements;
• Strong problem solving skills, excellent communication skills coupled with the ability to effectively work with varied internal and external stakeholders; and
• Working knowledge of banking operations. 

Head of Risk (Ref No. CRDB/HR/03 – 19)
Job Purpose:
Reporting to the Director of Risk and Compliance, the Head of Risk is responsible for planning, implementing and coordinating all risk management activities, ensuring that quality risk management structures and processes for types all risks are in place and aligned with the bank’s
strategy.
Key Duties and Responsibilities:
• Contributing to the development of the departmental strategy on potential improvements for risk management and compliance;
• Ensuring that the bank has adequate and effective processes for identification, measurement, mitigation and control of all types of risks including but not limited to credit, liquidity, interest rate, foreign exchange rate, operational and reputational;
• Identifying current and emerging risks, developing risk assessment and measurement systems and developing risk tolerance limits for all types of risks affecting the operations of the bank;
• Ensuring that proactive processes, effective communication and training programmes are in place for business/risk owners to actively manage and control all significant risks inherent to their business areas;
• Conducting analysis of risk exposure inherent in existing and new products, systems and/or processes and provide guidance on how to minimize exposure; and
• Developing, implementing and monitoring the business unit’s annual plan, budget and key performance indicators aimed at achieving the department’s strategy.

Key Qualifications and Experience:
• Bachelor’s degree in Banking, Economics, Finance, Mathematics, Actuarial Science or a related area and relevant qualification from a recognized university;
• Master’s degree in Finance Banking, Economics, Laws, Finance, Mathematics, Actuarial Science or related field from a recognized University and/or postgraduate qualification in banking will be added advantage;
• Risk and/or Compliance Certification (Preferably ERM);
• A minimum of eight years relevant working experience, of which five should be at managerial level;
• Working knowledge of the Bank of Tanzania’s risk management guidelines and regulatory requirements;
• Sound understanding of international frameworks related to risk and compliance functions such as Basel requirements, ICAAP, etc.;
• Demonstrated experience of enterprise risk management and business continuity planning in relation to all types of risks affecting the banking sector; and
• Strong problem solving skills, excellent communication skills coupled with the ability to effectively work with varied internal and external stakeholders.

Key competencies for all positions
• Excellent analytical and budgeting skills;
• Strong leadership and interpersonal skills with the ability to develop teams;
• Demonstrated ability to manage change in a reputable medium to large size organisation;
• Effective communication skills coupled with the ability to effectively network with stakeholders;
• High level ability to manage performance and accountability;
• Demonstrate working knowledge of banking operations and thorough in-depth knowledge of risks affecting banking operations;
• Possess analytical and creative mind-set to seek, encourage and find non-traditional approaches;
• Demonstrate high degree of honesty and integrity; and
• Computer literate.

Director of Retail Banking (Ref No. CRDB/DRB/03-19)
Job Purpose:

Reporting to the Deputy Managing Director of Operations and Customer Service (OCS), director of retail banking will be responsible for managing the retail banking side of the bank and overseeing banks network of branches and agents. The role also includes overseeing branch and agency performance and ensuring operational efficiency through revenue maximization and cost containment.

Key Duties and Responsibilities:
• Developing, monitoring and implementing the bank’s retail banking strategy in order to attain and sustain optimal channel efficiency and competitive edge;
• Monitoring the performance of branches and ensuring that high quality customer services is provided to all clients and safeguarding the bank against fraud, leakage, misappropriation;
• Cascading strategic goals into departmental operational plans in order to achieve the targeted growth in sales and profit;
• Supporting the annual budgeting process and providing realistic input into the departmental sales budgets;
• Ensuring that retail operations are compliant with laws, policies, regulations and procedures ensuring minimum risk to staff members and the business; and
• Managing and reviewing the performance and development the department and subsequent staff. 

Key Qualifications and Experience:
• Master’s Degree in business administration in finance, economics and or any other equivalent qualification from a recognized university; and
• 10 years relevant working experience of which 5 years should be at senior management level

Director of Human Resources (Ref No. CRDB/DHR/03-19)
Job Purpose:

Reporting to Deputy Managing Director Shared Services, the director of human resources will be responsible for planning, directing and controlling the human resources activities of the bank including recruitment and selection, training and staff development, compensation, rewards and benefits, safety and health, welfare and industrial relations. The director will be responsible for providing strategic leadership in the human resource management function of the bank in accordance with CRDB policies as stipulated in the corporate strategy, personnel manual, circulars and directives issued from time to time by management and the Board of Directors.

Key Duties and Responsibilities:

• Developing and implementing human resource strategies on acquisition, development, reward, retention and succession;
• Ensuring clear interpretation, awareness, understanding and application of human resources policies and procedures;
• Developing and monitoring the implementation of remuneration and benefits scheme including bonus and incentive packages;
• Ensuring the Human Resource Information System (HRIS) and Performance Management Systems (PMS) are used efficiently for human resources management purposes;
• Engaging with both internal and external stakeholders on strategic issues related to human resource management;
• Overseeing the implementation of Bank-wide training and development programs; and
• Overseeing preparation and monitor approved departmental annual budget. 

Key Qualifications and Experience:
• Master’s in commercial discipline preferably Huma Resources, Business Administration, Banking, Finance or equivalent;
• 10 years relevant working experience of which 5 years should be at senior management level;
• Certified HR professional and member of HR professional bodies (CIPD, SHRM, HBR, and CEB) will be an added advantage; and
• Must have full working knowledge of the Tanzanian labor laws and regulations, banking regulations and other relevant laws.

How to Apply
If you believe you are the right candidate for this position, kindly submit your application with a detailed CV, photocopies of academic certificate, and names of three referees with their contacts, quoting reference number on both the application letter and envelope. For electronic applications, please quote the job reference number on the subject of your email. Applications should be submitted to the address below not later than 1st APRIL, 2019.  

The Director
Executive Selection Division
Deloitte Consulting Limited
3rd Floor, Aris House
Haile Selassie Road
P.O. Box 1559
Dar es Salaam, Tanzania.
E-mail: esd@deloitte.co.tz

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